THE COMPASS

YOUR GUIDE TO A MORE COMFORTABLE STAY


Welcome! This page should answer many questions that you might have regarding your hotel room, its appliances, and our hotel amenities.

For additional questions, please call hotel staff at (385) 279 - 4460. | For after-hours assistance between 10:00 pm and 7:00 am, call (801) 600 - 3893.


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Wireless Internet

Enjoy our complimentary Wi-Fi using the following network and passcode:

Network: 1stLiftCoffee | Passcode: DarkSkies19


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Television

The black remote is used for ‘smart TV’ functions like Netflix. The white remote is used for DIRECTV.

Be sure the switch at the top of the DIRECTV remote is on the DIRECTV logo—not ‘AV1, AV2, or TV’.

The input for DIRECTV is HDMI 1—navigate to this input using the upper right button indicated in the image of the black remote. Be sure to click ‘PWR’ on the white remote to ensure DIRECTV is on.

Use the ‘home’ button indicated by the lower arrow in the image of the black remote to access ‘smart TV’ functions and to navigate back to DIRECTV/HDMI 1 when you are finished.


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Heating & Cooling

Our rooms are equipped with individual heating and cooling control panels.

1) Select ‘Auto, Low, or High’ — ‘Auto’ is generally the best option.

2) Select ‘Heat, Cool, or Off’ based on your heating/cooling preference.

3) Use arrows to raise or lower the temperature.


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Bathroom

We have hand soap, lotion, shampoo, conditioner, and body wash available in every bathroom. Please contact staff if these dispensers are in need of a refill.

A hairdryer is located underneath the bathroom counter in a metal basket.

In the event a drain becomes clogged, please call hotel staff (385) 279 - 4460 for quick drain maintenance.

Our toilets are connected to a septic system, so please flush toilet paper only. Thank you for understanding.


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Extra Room Appliances & Items

See hotel staff for the following extras:

  • Iron & Ironing Board

  • Keurig

  • Blankets & Pillows

  • Toiletries

  • Window ice scrapers


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Ice/Water Dispenser & Microwave

These amenities are located on the second floor at the far north end of the hotel.

The ice and water dispenser are the same machine. Use the buttons to select whether ice or water is dispensed. There is a glass water pitcher and an ice bucket on top of the refrigerator in your room.

The microwave is located next to the ice machine. Please cover items when being heated.


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Housekeeping

Our rooms are meticulously cleaned and sanitized between guest stays.

For simple housekeeping services during your stay, please hang the “Make Up Room” placard outside your door.


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On-Site Attractions

  • Halo Observatory — Available to hotel guests for 50% off (Available Wednesday through Saturday)

  • Tipi Rentals — Available for hourly rentals (Click link to see prices | Call (385) 279 - 4460 to check availability)

  • First Lift Coffee — Generally open from 8:00 am - 6:00 pm (Hotel guests receive a single free drip coffee each morning)


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Nearby Attractions

  • Detours — Paddle sports equipment & bicycle rentals, shave ice, ice cream shakes, snacks, and beverages

  • Huntsville Town Park — Playground, swings, basketball & volleyball courts, picnic areas, and ice skating during the wintertime

  • Pineview Reservoir — Paddle sports, boating, swimming, beach-going, and fishing